Returns & Guarantee

30-Day Returns

You can return new, unused items within 30 days of delivery for a refund. Items must be unopened, in the original packaging, with all tags, labels and bar codes.

How to Return

Fill out the Return Merchandise Authorization Request and we'll email you instructions. We can't accept returns without an RMA. Put a copy of it inside the box, not on the product packaging.

What It Costs

There's no restocking fee. You pay return shipping, and original shipping isn't refunded. If your order shipped free, we deduct $9.95 from your refund.

What We Can't Take Back

• Opened items, unless defective
• Parts that have been installed or show signs of installation
• Electrical items, unless approved in advance by the distributor or manufacturer
• Helmets, for hygiene reasons
• Custom-ordered, discontinued and close-out items, which are final sale

Wrong or Damaged Items

If we sent the wrong item, tell us within 30 days of delivery and we'll cover shipping both ways. If your order arrives damaged or incomplete, tell us within 3 days of delivery and keep the packaging.

Defective Parts

Warranties come from the manufacturer, and most cover 90 days from purchase. Contact us with your order number and what went wrong. The manufacturer decides whether to repair, replace or credit the part, so an RMA doesn't guarantee a claim will be accepted.

Exchanges

Place a new order for the item you want, and return the original under this policy.

Refunds

We inspect returned items, then refund your original payment method and email you a confirmation. Allow 3 to 5 business days for it to show on your account; some banks take longer.